Last updated: Jan 1, 2024

1. Introduction

Welcome to Flexbi, a dynamic service provided by Wise Consulting. We are committed to responsibly managing and protecting your data. This policy elucidates our approach to data handling for flexbi.co and our comprehensive data services.

2. Definitions

• Personal Data: Identifiable information about you, such as your name or email.

• Usage Data: Data gathered automatically, like web page visits.

• Data Controller: Wise Consulting, overseeing your data on our website.

• Data Processor: Us, managing client data for our services.

3. Data Collection and Use

• Website: We collect personal information via Typeform for communication and use Google Analytics for site usage insights.

• Data Services: We process essential client data including financial and HR information, under strict confidentiality.

4. Data Security and Transfer

• Website Security: Robust HTTPS encryption protects your online interactions.

• Data Services Security: Secure encryption for data transfers and storage within Azure, ensuring utmost data protection.

5. Client Data Management

• Our Role: As processors, we diligently follow client directions for data handling.

• Data Processor Agreement: When processing personal data under the GDPR, we will enter into a separate data processor agreement to ensure the protection and confidential treatment of these data.

• Third-Party Tools: Use of Trello, Teams, and SharePoint, adhering to client-defined security protocols.

6. Retention & Incident Response

• We retain data for the duration of our client engagement. Prompt breach notification is assured within 7 days.

7. User and Data Protection Rights

• GDPR Compliance: Upholding your rights to access, modify, or remove your personal data. Reach out to question@flexbi.co for assistance.

8. Cookies and Tracking

• Policy Overview: We employ Google Analytics cookies, based on your consent, to enhance our service experience.

9. Third-Party Tools and Services

• Typeform & Calendly: Streamlining contact and scheduling.

• Google Workspace: For efficient internal data management.

• Hubspot: Our tool for effective lead generation and marketing strategies.

10. Third-Party Links and Payments

• Inclusive Services: Use of Framer and Google Analytics.

• Payments: Processing via Stripe and Chargebee.

11. Children’s Privacy

• Our Stance: Our services are not designed for children under 18.

12. Policy Updates

• Staying Informed: Keep an eye on our website for any policy changes.

13. Contact Us

• Have questions? Email us at question@flexbi.co for prompt assistance.